Know Your Rights
Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.
Will the insurance company guarantee your work?
We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.
Who pays for repairs?
It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.
Do I have to accept the insurance company's appraisal of damage?
No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.
Do I have the right to a rental car?
If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.
If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.
Want more information on your rights? To make an appointment, call us at 916-422-1564 or make an appointment online!
Know Your Rights
Wion's is the most amazing auto body shop!! Very honest and reliable!
Great service and stand behind their work!!
This guy did a really great job I checked with at least 15 other people before I chose to go with this gentleman the owner is always on site and follows the job through very friendly and the best prices in town and top-notch quality they did a great job on my girlfriend's car and I couldn't be happier
Local Family owned, top quality work. They made recovering from an unfortunate accident as pain-free as possible. My father and his friends all rely on Jimmy and I am passing the word on to my family and friends. This is my body shop, and it will be my children's body shop too.
Simply excellent in helpfulness and price. Extremely easy to work with.
Jim and his crew will not let you down. Very experienced and professional. Highly recommended.